Pluff, Author at Best Managed Cloud, IT and Cyber-security in Florida

Online Shopping & The Importance of SSL Certificates

This year I did ALL my Christmas shopping online. Every single gift for every single person was shipped to my front door like Santa himself had dropped them off. I didn’t have to wait in lines. I didn’t have to fight over the last Xbox Kinect. I didn’t have to deal with cashiers who were…

Get More Revenue through Customer Service & Follow-up

After 16 years of doing business with my bank, I decided to make a switch. I went through the effort of updating all my auto-payments, submitting a new direct deposit form, having to order new checks, etc. because my bank’s customer service was honestly THAT bad. Between rude representatives on the phone, unhelpful in-person bankers,…